WHAT TYPES OF PAYMENT DO YOU ACCEPT? We accept payments by Visa or MasterCard over the phone/fax, and all credit cards as well as check or money order via Paypal. If you wish to pay over the internet you may do so by using our shopping cart. All transactions will be processed over secure connection by PayPal. If you prefer paying by check or money order, please send us an e-mail and we'll provide you
with the total cost and payment instructions.
HOW DOES YOUR SHOPPING CART WORK? Our Shopping Cart is provided by Paypal. When you click "Add to Cart" button you order goes into a secure shopping cart. When you are finished and click "Check Out" button the Cart program will calculate the total and add the shipping cost which is based on the total and programmed into the Shopping Cart. Paypal will process all transactions over a secure server. After completion you should receive a confirmation e-mail.
HOW CAN I PAY BY CHECK OR MONEY ORDER? If you prefer paying by check or money order, please send us an e-mail and we'll provide you
with the total cost and payment instructions. Shipping is based on the total and is calculated according to the following schedule:
Cale Miniatures: Questions and Answers
WHAT TYPES OF PAYMENT DO YOU ACCEPT?
HOW DOES YOUR SHOPPING CART WORK?
HOW CAN I PAY BY CHECK OR MONEY ORDER?
WHAT ARE THE SHIPPING COSTS?
HOW MANY PIECES OF ONE ITEM CAN I ORDER?
WILL YOU SHIP OUTSIDE USA?
WHAT SHIPPING CARRIER DO YOU USE?
CAN I HAVE MY SHIPMENT INSURED?
WHAT IS YOUR RETURN POLICY?
HOW CAN I REACH YOU?
| If total is: | Delivery: |
| Under $ 24.99 | $ 4.95 |
| $ 25.00 - $ 59.99 | $ 8.95 |
| $ 60.00 - $ 99.99 | $ 12.49 |
| $ 100.00 - $149.99 | $ 14.95 |
| $ 150.00 and over | $ 19.95 |
HOW MANY PIECES OF ONE ITEM CAN I ORDER?
The quantities that we have in stock are very limited. In some cases that involve special work we may have only one piece available. Everything that we have displyed on our web site is available in stock. If you would like to order more than one piece of a single item please inquire about the availability before you place the order. Please send us an e-mail if you have any questions.
Yes, we ship abroad. We will need to know your country and shipping preference (air or surface) to tell you the exact cost of shipping.
WHAT SHIPPING CARRIER DO YOU USE?
Our rates are based on USPS (United States Parcel Service). Shipping with other carriers is possible but may be slightly higher. If you prefer other carriers, such as UPS or FedEX please send us an e-mail.
CAN I HAVE MY SHIPMENT INSURED?
You can have your purchase insured only if it is shipped within the US. In most cases insurance is $1.20 for any purchases under $100 and $2.50 for anything under $250. If your puchase is above $250 please inquire separately about your insurence cost.
We will accept returns for a full refund or exchange within first 30 days.
You send us an e-mail with any question at any time or call us at 1-877-866-3572 (10 am - 5 pm EST).